General Terms of Use

General Terms of Use (“GTU”) of Worldcom Asia Ltd.

These General Terms of Use came into force on 1st April 2016 and govern the conditions for opening, access, use and closure of a “Worldcom Asia Ltd. noi [box] e-Wallet and distributed from Wallet Solutions A/S as e-Wallet“. Together with any possible, also communicated to you, additional polices for use and any other terms and conditions referred to therein, they constitute the binding legal relationship between you and us. The additional terms and conditions regarding the use of additional services shall also be deemed to comprise part of this legal relationship. The current version of the General Terms of Use and Additional Terms and Conditions can be found on our website. You are also advised to read our additional instructions in our “Frequently Asked Questions” (FAQ) section.

The services described in the section " noi [box] e-Wallet " are provided by the company Worldcom Asia Ltd. The services described and referring to “e-Money Account“ are provided by the company Wallet Solutions A/S and Worldcom Asia Ltd. With regard to “e-Money Account“, the General Terms of Use are applied in conjunction with the “Practical Tips” and with the “Terms of Use of the noi [box] e-Wallet Payment Service”, both independently and interrelated.

You are advised to read the General Terms of Use prior to accepting them and deciding to create a “noi [box] e-Wallet “ and continuing with the registration.

By accepting the General Terms of Use you declare that:

- the entire information submitted upon registration or at a later stage is true and accurate,

- if you are a legal entity, your business is duly registered and exists in compliance with the rules for operation in the country or countries where it operates and that its employees, officers, representatives and other agents have a duly authorized access to “noi [box] e-Wallet“ to execute these transactions using the registered user name and password,

- if you are an individual, you must be either of age or at least 18-year old and have the permission of at least one of your parents, as far as this is required, or you wish to use only the services within the limitations for Sub-Account, under the continuous control of at least one of your parents. This does not apply to services for which we have set a different age limit. We may require at any time a proof of age.

- you are not a “politically exposed person” (PEP), which means a person entrusted with prominent public functions. These may be members of both a government and of supreme (constitutional) courts, or other high-ranking officials. The circle of the PEP includes their close relatives, their spouses, as well as other related parties. All these persons shall be subject to enhanced customer due diligence, i.e. the establishment of relationships with PEP is subject to approval by a higher instance (e.g. a money laundering reporting officer). In addition, identification of the source of funds is required, as well as conducting a thorough ongoing monitoring of the current business relationships. In this case, please refer first to our money laundering reporting officers.

- you shall not use services offered via “noi [box] e-Wallet “ for payments related to offering or sale of the following goods and services: medications subject to prescription, narcotic drugs and narcotic drug equipment, unauthorized or illegal lotteries, or games of chance, weapons, materials or services encouraging violence, hatred or racism, official ID documents and licenses, including imitations and official-looking personal documents, or any counterfeit goods, unregistered charity services, as well as benefits or services that infringe on third parties’ intellectual property rights.

- you may also not use the services for payments to private or business users, and neither shall you effect, respectively receive from them, such payments, related to unauthorized games of chance, especially illegal sports betting, games of chance or poker games (currently, online gambling is prohibited in the following countries: the United States of America, Turkey, China, Malaysia and Israel).

- you are not residing in any of the following countries: Afghanistan, Cuba, Iran, Myanmar, Nigeria, North Korea, North Sudan, Somalia, South Sudan, Syria or Yemen.

Worldcom Asia Ltd. shall not be deemed, within the meaning of the latest edition of the Financial Sector Act of 5 April 1993, a bank or similar credit institution, or other professional financial service provider. In addition, Worldcom Asia Ltd. is not an issuer of means of payment, offers or vouchers and bonus programs, unless specifically mentioned. All purchases or sales of products and/or withdrawal of offers, vouchers and bonus programs, even when the transaction is executed through “noi [box] e-Wallet “, shall be considered a legal transaction between you and a third party.

1.3

Worldcom Asia Ltd. provides a platform, which also includes a mobile application for execution of payment transactions with electronic money (hereinafter referred to as “e-Money Account”), which is available to both partners and users (any partners or customers are hereinafter referred to as “users”).

1.4

The rights and obligations under these GTU may not be transferred or assigned without Worldcom Asia Ltd’s prior consent in writing. This provision is without prejudice to the right of contract termination.

1.5

The present GTU, as well as the service fees, may be changed by Worldcom Asia Ltd. at any time, without prior notice. Subject to the possibility of adaptation to any new legislation or regulation, the provisions regarding the payment transactions, as well as the fees paid by user for using the noi [box] e-Wallet services, may be changed only following a notice to the user, sent at least two months prior to their effective date. The changes are communicated to user via the noi [box] e-Wallet website, or via any other type of correspondence (postal and/or electronic) from Worldcom Asia Ltd. to the customer. In addition, the General Terms of Use and the valid service fees are always available on the website of http://connect-the-world.club/ and www.walletsolutions.dk . If customer does not wish to agree to these changes, the former shall terminate the concluded service contract with Wallet Solutions A/S in writing prior to their effective date. Failure to exercise this right by customer is deemed, from a legal point of view, customer’s consent to the changes made.

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2. Definitions

These General Terms of Use contain the following defined terms.

- "Product Provider": means Worldcom Asia Ltd.

- "noi [box] e-Wallet": the entire electronic application of the service

- "noi [box] e-Wallet ": noi [box] e-Wallet, through which you can manage transaction services of third-party providers, as well as services related to purchases from participating points of sale and participating websites of merchants, or participating advertising partners via a smartphone, including using the Near-Field Communication technology (“NFC”), as well as to establish and maintain social contacts, including to send and receive invitations and requests to and from friends, and communications related to its use.

- "e-Money Account": a third-party account for electronic money management, processing of user-led payments or other related transactions by using the associated transaction service, and handling of crediting and debiting to external bank accounts, credit or debit card accounts.

- "Buyer": A customer using a transaction service to acquire goods and/or services from sellers.

- "Seller": A customer using a transaction service for accepting and processing payments from buyers.

- "User": A person duly registered for the services of “noi [box] e-Wallet “ and other offered services, who has agreed to the General and the Additional Terms of Use.

- "Product": Any goods or service in which the buyer is interested or which the buyer receives for use from the seller, or which is offered by the latter.

- "Currency": denominated in CHG Swiss Franks, unless otherwise expressly provided.

- "Services": the “noi [box] e-Wallet “ products and services, as described in the General Terms of Use.

- "Transaction services": services commissioned by the customer through noi [box] e-Wallet “and executed through an “e-Money Account” of a third-party provider.

- "We, us": Worldcom Asia Ltd. and also, in direct reference, the supplier of the service within “noi [box] e-Wallet “

- "You, your": A user using, respectively registered for, the services.

- "FAQ (frequently asked questions)": Additional clarifications and specific, as well as general, descriptions of the service.

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3. General description of “noi [box] e-Wallet”

3.1

“noi [box] e-Wallet “ comprises several components: the “Mobile e-Wallet“ application on your smartphone and “e-Wallet Services“ – on the Worldcom Asia Ltd. servers. “noi [box] e-Wallet “ offers you the opportunity to store and use, through our systems and/or on your smartphone, payment methods (e.g. Wallet Solutions A/S’s “e-Money Account”), offers, and voucher and bonus programmes. Moreover, you can share your experience in the operation as well as information with other, already registered, or interested noi [box] e-Wallet users.

3.2

The “noi [box] e-Wallet “ application gives you the opportunity to manage services via your smartphone, receive offers and promotional messages, search for and receive special as well as localized offers for vouchers and discount actions from merchants. With the “noi [box] e-Wallet “ application you can manage, control, protect and block credit or debit cards, as well as customer cards issued in your name. Using a link to one or more social networks, you can send invite friends, family members, co-workers or associates to join, share information, or ask for assistance if for some reasons you are unable to effect some payments on your own.

3.3

The “noi [box] e-Wallet “ service stores on the Worldcom Asia Ltd. and/or Wallet Solutions A/S servers all relevant data and information, necessary for the proper running of the applications, which storage has been authorized by you. It also regulates the processing of the transaction services desired by you and commissioned through us. The “e-Wallet“ service is subject to the respective special protection procedures and security features.

3.4

A number of functions are protected by a PIN code issued to you and can be used only with it. You are responsible for the protection of the confidentiality of your PIN code. You shall immediately advise us of any non-authorised use, or any other breach of security with regard to noi [box] e-Wallet of which you become aware.

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4. Creating a “noi [box] e-Wallet” profile

4.1

In order to use our “noi [box] e-Wallet “, you must first have the APP (application) on your smartphone. You can download it either from the respective APP-provider, or free from our website.

4.2

In order to use the “noi [box] e-Wallet “ service, you need Internet access and some of the supported browsers for execution of our service.

4.3

You can create a “noi [box] e-Wallet “ by registering with your personal data. As part of the signup process, you will need to accept these General Terms of Use and the Additional Terms of Use. If you request additional services, you may be asked to accept additional terms and conditions.

4.4

We offer two different types of accounts: private and corporate. Each user can in principle be a holder either of a private or of a corporate account. In the event you wish to have both a private and a corporate account, you need to register two different “noi [box] e-Wallet “. The private account may be used for private purposes only. The corporate account may not be opened for private purposes, but only for trade or business ones.

4.5

If you are an individual, you can open only one “noi [box] e-Wallet “, unless we have specifically approved the opening or adding of additional accounts (including the Sub-Accounts). The address of your e-mail serves as a user name.

4.6

You may only open a “noi [box] e-Wallet “, if this is legal in your country of residence. By opening a “noi [box] e-Wallet “, you represent and warrant to us that this is not in violation of any laws and regulations that apply to you. You shall hold us not liable and indemnify us against any losses we incur in connection with your breach of this section.

4.7

You may only add payment instruments (e.g. a bank account, a credit card or also customer and bonus cards) to your “noi [box] e-Wallet “ or “e-Money Account” respectively, if you are the named holder of those payment instruments or have the right to operate with them.

4.8

To ensure proper functioning between “e-Money Account” and “noi [box] e-Wallet“, user authorizes Wallet Solutions A/S and Worldcom Asia Ltd. explicitly to forward payment requests on behalf of user and upon user’s instructions to the respective operator of the “e-Money Account”.

4.9

Worldcom Asia Ltd. is not obliged to forward payment requests, if there is no sufficient balance on the respective “e-Money Account” and/or other payment instruments were used, which have not been agreed.

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5. General provisions regarding “e-Money Account”

5.1

Your “e-Money Account” is an electronic money account, which in addition to asset management enables you to send and receive electronic payments.

5.2

The electronic money on your “e-Money Account” is issued and managed in accordance with the European e-Money Directive (Directive 2009/110/EC of 16 September 2009) by a licensed electronic money institution, controlled by prudential supervision, whose terms and conditions you shall agree to separately.

5.3

Your “e-Money Account” is denominated in a currency of your choice, as selected by you upon registration.

5.4

Your “e-Money Account” is maintained entirely on a prepaid basis, i.e. it has to be loaded with funds first. Thus, you will avoid possible over-indebtedness, uncontrolled losses and non-authorised use.

5.5

The electronic money on your “e-Money Account” does not expire. You have the exclusive right to a refund, at any time, of the funds on your “e-Money Account” into a bank account, opened in your name in the Single Euro Payments Area (SEPA), or, if possible, into a credit, respectively debit card account. A transfer into another “e-Money Account” is permitted, if the anti-money laundering policies and practices and/or other national regulations or authorization regimes have been complied with. You may be required to prove or confirm your identity at any time.

There is no limit to the amount of refund. However, the funds on your “e-Money Account” shall be sufficient to cover any applicable refund fees.

5.6

No interest is accrued on your investments in electronic money in compliance with the European e-Money Directive. Electronic money accounts are not bank accounts.

5.7

The electronic money on the “e-Money Account” belongs to the person or legal entity which is registered as the “e-Money Account” holder. No person other than the “e-Money Account” holder has any rights in relation to the funds held on your “e-Money Account”. You may not assign or transfer your “e-Money Account” to a third party, or otherwise grant any third party a legal or equitable interest therein. Upon request, you agree to submit to us a proof or confirmation of your identity.

5.8

Your “e-Money Account” may be subject to top-up, payment and withdrawal limits. This depends on your country of residence, which you have specified upon your registration, the verification status of your “noi [box] e-Wallet“, as well as on other factors used by us to set such limits in compliance with the regulatory requirements or at our own discretion.

5.9

All known practices and regulations on money laundering prevention, terrorism financing and unauthorized use shall be observed. Albeit rather extensive at times, the compliance with these regulations and the possible restrictions arising out of that protects you and your “e-Money Account” and noi [box] e-Wallet “.

5.10

“e-Money Account” is explicitly not operated by Worldcom Asia Ltd. The registration and the use of this service are subject to different terms and contractual relationships, which are set out in detail in these GTU, as well as in other documents.

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6. Topping up and receiving money on the “e-Money Account”

6.1

You can top up funds by using the mobile application (APP) or visiting the noi [box] e-Wallet and/or Wallet Solutions A/S website, logging into your account and following the relevant topping-up instructions. You may be presented with a number of different top-up methods. They depend on the payment instruments you have added to your noi [box] e-Wallet and on the payment methods available in your country of residence, which you have specified upon your registration. Top-up methods are payment services offered by third-party financial institutions (e.g. VISA, Mastercard, through which you can top up money. We cannot guarantee the availability of any particular top-up method and may offer certain top-up method, make changes to it or discontinue the provision of it at any time. Notwithstanding the provisions of section 6.4. below, we shall not be responsible for the top-up payment until the topping up is received by us.

6.2

You may be asked to answer security questions or complete other activities that we may reasonably require to ensure proper authorization of a top-up transaction.

6.3

Topping up of (sending money to) your “e-Money Account” may also be executed by other noi [box] e-Wallet users. Any such topping up shall in all cases be confirmed or declined by you.

6.4

If you select a top-up method using a payment instrument that may be subject to charge-back, such as a credit or debit card, you agree that you will not exercise such charge-back right unless it is a case of unauthorized use of the payment instrument or of a violation of these Terms of Use on our part, which would result in you having a right to a refund of the topped up funds. Otherwise, you may not charge back any top-up transaction or allow a charge-back of any top-up transaction for reasons for which we are not responsible, including (among others) disputes with retailers for non-delivery of goods or services, or insufficient balance on the payment instrument account from which the top-up transaction is executed. We reserve the right to charge you for fees and expenses we incur in connection with such charge-back and any action to process the same. In addition, we may also charge you a charge-back fee.

6.5

If a charge-back or reversal of a top-up transaction results in a negative balance in your “e-Money Account”, you will be required to repay such negative balance by topping up sufficient funds into your “e-Money Account”. Failure to do so is deemed a violation of these General Terms of Use. Repayment of the negative balance is due immediately without notice. We reserve the right, at any time, to send you reminders or to take other debt collection measures, including mandating a debt collection agency or solicitors or to pursue the claim in court. In addition, we reserve the right to charge you the expenses we reasonably incur in connection with any debt collection or enforcement efforts.

6.6

Topped up funds will be credited to your “e-Money Account” after the funds have been received by the third-party provider of the “e-Money Account” service. Some top-up transactions, such as those by credit or debit card, direct debit or direct banking will be credited to your “e-Money Account” immediately, but are subject to reversal in case such sums are not actually received within a reasonable time in the “e-Money Account”. In this case we will deduct such reversed transaction from the balance of your “e-Money Account”. If your “e-Money Account” balance is insufficient, we reserve the right to require repayment from you.

6.7

Topping up may be subject to top-up limits due to security and legal requirements. These limits are set dynamically depending on your verification status and the top-up method you want to use. You should be aware that depending on your verification status your top-up limits may be higher than your withdrawal or payment limits. You can view these limits at any time in the relevant section of your noi [box] e-Wallet profile.

6.8

If you receive funds in your “e-Money Account”, we will send you a notification e-mail and display the payment as a “Receive Money” transaction in your transactions history. You should regularly reconcile incoming payments with your own records.

6.9

If a person received a payment notification from us indicating that someone has sent them funds to an e-mail address that is not registered with Worldcom Asia Ltd. or Wallet Solutions A/S they will not be credited with the payment until it has been requested in accordance with the instructions laid out in the notification e-mail. Until then, there will be no contractual or fiduciary relationship between us and the intended recipient. The funds remain those of the sender, but for a period of 14 days they will be “reserved” for the recipient.

6.10

You can request a payment from someone by using the “Request Money“ service within your noi [box] e-Wallet. You must only use this service for undisputed amounts. When using this service, you must ensure that you have the right to contact the person you are sending the request to. In the event the person feels alarmed by your request, we may include your noi [box] e-Wallet in a block list to avoid your use of the service in an unauthorised manner.

6.11

The receipt of payments is subject to top-up fees and currency conversion charges, depending on the selected top-up method and payment instrument. Please see section “Fees”.

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7. Sending money from an “e-Money Account”

7.1

To send a money payment you are required to authorise the payment with your login details, password and PIN code or other Identification systems.

7.2

Every recipient of a payment you wish to send through noi [box] e-Wallet must have a valid e-mail address, or a valid Facebook account, or a valid Twitter account, or a valid Google+ account, or a valid mobile phone number respectively.

7.3

If the e-mail address or the mobile phone number of the intended recipients is registered with us, the money is credited directly to the “e-Money Account” or mobile phone number associated with this e-mail address, if the user accepts the payment.

7.4

Once the funds are credited to the recipient’s “e-Money Account”, the transaction can no longer be reversed.

7.5

If the recipient’s e-mail address is not registered with us, we will send a notification e-mail to that e-mail address with instructions on how to request and receive the payment. If the recipient does not request the payment within 14 days, the payment will be cancelled and credited back to your “e-Money Account”.

7.6

Payments are subject to payment limits due to security and legal requirements. These limits are set dynamically depending on your verification status. You can view these limits at any time in your noi [box] e-Wallet profile. You should ensure that your limits are sufficient to cover the payment you intend to make as well as any applicable fees, including services fees and currency conversion charges. You should be aware that the recipient of a payment may also be subject to top-up, payment or withdrawal limits and that this may affect the recipient’s access to the funds you intend to send.

7.7

Sending money is subject to service fees and currency conversion charges depending on the type of payment you make and the user level of your noi [box] e-Wallet account. Please see section “Fees” for details.

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8. Maintaining your “noi [box] e-Wallet “

8.1

You should check the data stored in your “noi [box] e-Wallet“ to ensure they are accurate and up-to-date at any time, and we shall not be liable for any loss arising out of mistakes or omissions on your part. We may require at any time that you confirm the accuracy of your information or that you submit documents or other evidence.

8.2

We may contact you via e-mail or in another manner to communicate to you information regarding your noi [box] e-Wallet.

8.3

Any payments related to topping up, receiving money, sending money and withdrawal are registered as transactions history, together with any possible charged service fees, and are displayed upon request. You are advised to reconcile the status of your account and the history of your transactions on a regular basis.

8.4

This contract may not be terminated to avoid the validation of an account or identity. If, however, you attempt to terminate your noi [box] e-Wallet or “e-Money Account” for this reason, Wallet Solutions A/S and Worldcom Asia Ltd. may hold the available balance in the “e-Money Account” for a period up to 60 days as a precautionary measure against insufficient balance for covering payments. This may be the case, for example, of reversals, charge-backs, service fees, contractual penalties and fines. The noi [box] e-Wallet user shall continue to bear responsibility, including after the respective contract termination, for any obligations connected with his or her “e-Money Account”.

8.5

We reserve the right to conduct, independently or through a third party such as the e-Money Accounts provider, the respective inspections for the prevention of money laundering, terrorism financing, attempted fraud or other illegal activities prior to making a final payment from your “e-Money Account”.

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9. Term of contract and termination

9.1

This contract is entered into for an indefinite term.

9.2

In the “Log in” section of your noi [box] e-Wallet account you may at any time suspend or terminate your “noi [box] e-Wallet”. Termination results immediately in reconciliation and closure of your account. In this case you are requested to transfer any remaining balance from your “e-Money Account” to your bank account prior to closing your noi [box] e-Wallet.The aforementioned is without prejudice to the right of extraordinary termination for good cause.

9.3

Worldcom Asia Ltd. may at any time terminate or suspend a noi [box] e-Wallet, respectively the present contract, by giving a 2-month prior notice. The aforementioned is without prejudice to the right of extraordinary termination for good cause. In particular, a good cause is a violation of these GTU. In this case you will be notified and given the opportunity to pay all undisputed sums.

9.4

This contract may not be terminated to avoid the validation of an account or identity. If, however, you attempt to terminate your noi [box] e-Wallet or “e-Money Account” for this reason, Worldcom Asia Ltd and/or Wallet Solutions A/S may hold the available balance in the “noi [box] e-Wallet” for a period up to 60 days as a precautionary measure against insufficient balance for covering payments. This may be the case, for example, of reversals, chargebacks, service fees, contractual penalties and fines. The noi [box] e-Wallet user shall continue to bear responsibility, including after the respective contract termination, for any obligations connected with his or her “e-Money Account”.

9.5

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10. Service Fees for the use of noi [box] e-Wallet

10.1

Fees for the use of your account depend on whether you are using noi [box] e-Wallet for private or business purposes.

10.2

Transaction related fees can be viewed at any time in the “Fees” section of our website.

10.3

In the event of use of the service outside the Euro area, your transactions may be subject to the International Law of Money Laundering.

10.4

Fees are displayed either as percentage of the transaction, or as a fixed amount, or as combination of both, in DK.

10.5

Fees payable by you will be deducted from your “e-Money Account” balance and you hereby authorize us to do the same. Transaction fees will be charged when the transaction is executed. If your “e-Money Account” balance is insufficient to cover the fees, we may refuse to execute the payment. Reversal or charge-back fees will also be deducted from your account when incurred.

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11. Your data / Access protection

Please refer to the separately formulated Privacy Policy, which is enclosed as an integral part of these GTU.

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12. Liability

12.1

We shall not be liable for any indirect or consequential damages including loss of profit, loss of business and loss of reputation. We shall not be liable for any losses arising from our compliance with legal and regulatory requirements.

12.2

Nothing in these General Terms of Use shall operate to exclude liability for death or personal injury due to negligence, fraud, or deliberate fraudulent representation, or for any other statutory liability that is not subject to exclusion or complementing by an agreement between the parties.

12.3

Our obligation under these General Terms of Use is limited to providing you with an electronic wallet (noi [box] e-Wallet) and to the services offered directly through it, and does not make a statement in relation to or endorsement of the quality, safety or legality of any goods or services provided to the Wallet Solutions A/S and Worldcom Asia Ltd. customer.

12.4

With regard to the use of an “e-Money Account”, specific liability provisions apply (see: “Practical Tips” and the “Terms of Use of the noi [box] e-Wallet, Wallet Solution A/S and Worldcom Asia Ltd. Payment Service“).

12.5

We shall not be liable for the assessment or payment of any taxes, duties or other charges that arise from the underlying commercial transaction between you and another Worldcom Asia Ltd. customer.

12.6

Indemnification/reimbursement. You agree to indemnify us and other companies from our corporate group, to defend and hold us not liable from and against any damages, claims, costs and expenses (including legal fees, fines and penalties), that we incur or suffer due to or arising out of your and your agents’ breach of these General Terms of Use, the effective legislation or regulations and/or the use of the services. This provision shall survive termination of the contractual relationship between us and you.

12.7

Any user claims, in the event of caused damages, are excluded. This does not apply to damages due to deliberate actions or gross negligence, loss of human life, personal injury, sickness, as well as due to breach of material contractual obligations (cardinal obligations), as well as to other damages caused by a violation of the official duties due to deliberate actions or gross negligence on behalf of our legal representatives or persons authorized by us. For the purposes of these GTU, cardinal obligations are those ensuring the due contract performance and the fulfilment of its purpose, and which can be relied upon by the user.

12.8

With regard to damages from non-performance of a material contractual obligation, Worldcom Asia Ltd. shall be liable only to the extent of the damages typically foreseeable at the time of contract conclusion, on condition that the damages are caused by simple negligence and there is no loss of human life, personal injury, or sickness.

12.9

The aforementioned shall not apply to the liability in compliance with the Luxembourg Act of 21 April 1989 on damages caused by defective products.

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13. Communications between you and noi [box] e-Wallet

13.1

Normally, we communicate to you via e-mail. For this purpose you must at all times maintain at least one e-mail address in your noi [box] e-Wallet profile. You are required to check for incoming messages on a regular and frequent basis. Electronic mails may contain links to further communication on our website.

13.2

We will never send you electronic mails with executable files attached or containing links to any executable files. If you receive any e-mail with such attachments, you should delete it without clicking on the attachment or the link. If you are unsure whether a communication is originating from us, please contact the Customer Support Service.

13.3

We will try to communicate to you in the language of the country of your residence and will always accept communications made to us in your language or in English. You can choose your preferred language from the list of supported languages in your noi [box] e-Wallet profile. For non-standard communication, we reserve the right to communicate with you in German, English, French, Spanish or Portuguese Documents and communications drawn up in any other languages are for convenience only and shall not constitute an obligation on us to conduct any further communication in that language.

13.4

Apart from communicating via e-mail, we may contact you via letter or telephone, where appropriate. If you use any mobile services, we may communicate with you via SMS.

13.5

You may contact us at any time by sending a message to the Customer Support Service, or by using the contact form on our website.

13.6

We will do our best to reply to each query within three business day.

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14. Notice under user’s right of withdrawal

14.1

You may withdraw in writing (e.g. e-mail, letter, fax,SMS) your declaration of intent to enter into the contract within a period of 14 days without specifying the reasons. This period shall begin after the receipt of this notice in writing, but not before entering into the contract and not before the performance of our special information obligations under articles 4 and 5 of the Swiss Consumer Protection Act of 08 April 2011 and for International users with the confidential the Country of use. The timely sending of the withdrawal is sufficient to satisfy the withdrawal deadline in each of the foregoing cases. Withdrawal of the declaration of intention must be addressed to:

Worldcom Asia LTD
Tung Wai Commercial Building,
Unit 2403 109-111
Gloucester Rd Wanchai
Hong Kong
info@worldcomltd.com

and/or

Wallet Solutions A/S
Rosenvængets Allé 20b, 1
2100 Copenhagen East
Denmark
info@walletsolutions.com

14.2

In the event of a valid withdrawal, the services received by both parties shall be returned and any associated benefits refunded. If the user is no longer able to return the already received services, or is only able to return them in part or only in an impaired condition, the user shall pay us, respectively reimburse us, their value. This may mean you will have to pay all agreed payments as at the moment of withdrawal. The user shall fulfil all obligations related to payments reimbursement within 30 days. For you the time-limit starts upon sending the withdrawal of the declaration of intent, and for us – upon it.

14.3

Your right of withdrawal of the declaration of intent expires earlier upon prompt declaration of withdrawal if the contract has been fulfilled entirely before you have exercised your right of withdrawal. In the case of withdrawal from a distant contract for financial services, the contract is not deemed binding if it refers to an additional service provided by a third party or a service between us and a third-party provider.

14.4

This right of withdrawal applies only to private users.

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15. Final provisions

15.1 Applicable law and competent court

a) for users
The applicable law is that of Hong Kong. The competent court is the court in the country of user’s residence. If you are not a permanent resident of Switzerland, or another country, or if you move abroad, or your residence is unknown at the moment of contract termination, the competent court of jurisdiction for all disputes arising from the contractual relationship will be the court at the Naka AG headquarters location.

b) for partners
The applicable law is that of Hong Kong, with the exception of the United Nations Convention on Contracts for International Sale of Goods. The contractual parties agree that all arising disputes are within the exclusive jurisdiction of the court at the Worldcom Asia Ltd. headquarters location. In addition, Worldcom Asia Ltd. has the right to file claims for indemnity against users.

15.2

If any provision of the contract is found to be or becomes invalid, or the contract contains gaps, this shall not affect the validity of the entire contract. In such cases the parties shall agree upon such a new provision which best meets the construe and purpose of the present contract.¨

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16. Amendments of the General Terms of Use

16.1

We have the right to fully or partially amend and supplement these General Terms of Use.

16.2

These will be duly communicated to you, via push message, SMS or e-mail.

16.3

Amendments will become effective and will be deemed approved by you after the expiration of a term which we shall communicate with the first publication, unless you have rejected them.

16.4

In the event you disagree with these amendments, you have the exclusive right to cancel the use of the service.

16.5

In the event, despite your disagreement, you have failed to undertake cancellation, and use any of the services after the effective date of the amendments to the General Terms of Use (payments, purchases or equivalent transaction services), such activity is deemed agreement to the amended General Terms of Use.

General Terms of Use